1. Complainant's Information

• Full name (or anonymous, if preferred)
• Contact details (email, phone number, or mailing address)
• Relationship to HATOF Foundation (e.g., beneficiary, partner, community member, etc.)

2. Description of the Complaint

• A clear and detailed description of the issue or concern
• Date(s) and location(s) of the incident(s)
• Names of individuals involved (if known)

3. Supporting Evidence (if available)

• Documents, photographs, correspondence, or any other relevant materials

4. Previous Actions Taken

• Whether the issue has been reported before (internally or externally)
• Details of any responses received

5. Desired Outcome

• What resolution or action the complainant is seeking

6. Declaration

• A statement confirming the accuracy of the information provided
• Signature (or digital acknowledgment) and date

Note: All complaints will be treated with confidentiality and reviewed in accordance with HATOF Foundation's internal policies. Anonymous complaints are accepted; however, providing contact details enables us to follow up and provide feedback on the resolution process.